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Predicting Customer Booking Cancellation Using Machine Learning

June 6, 2019

Travel companies have to plan to optimize their expenses. They utilize significant manpower and time to execute the trips. The better understanding of the customer behavior would help them to avoid the last minute cancellations and also to reduce the costs. They maintain customer’s personal and trip information and their browsing activity information. The White Paper covers how Machine Learning helps Travel companies to identify the customers who are likely to cancel their trips after registration.

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