Natural Language Processing

Turning unstructured text into actionable insight

Looking for STRATEGIC INSIGHTS from voice or text data ?

Natural Language Processing (NLP) helps a computer program understand how people communicate and then automatically generates text based on this understanding. NLP can read through and extract meaning from millions of lines of unstructured text data (e.g., emails, surveys, social media conversations, online reviews, text documents).

  • Increase customer engagement, revenue, and retention.
  • Analyze your social media comments, online reviews, and free-text survey responses.
  • Decipher employee survey results.
  • Develop smart product strategies to better meet customer needs.
  • Process, categorize, and index millions of text documents enterprise-wide.

Our NLP services use commercial Natural Language engines and platforms to deliver a nuanced and accurate understanding of the human language that is relevant to your business.

  • Data acquisition
  • Information extraction
  • Statistical language processing
  • Text mining
  • Sentiment analysis
  • Machine translation
  • Question/answering

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