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CMS Platform for Customer Engagement

Improve performance and scalability by optimizing data modeling and application code

Challenges

  • Needed a new customer portal where analysts or customers can monitor, measure and manage the total cost of fleet operations
  • Data migration from the legacy system to a new portal.
  • Improve performance and scalability by optimizing data modeling and application code.

Solutions

  • Incorporated an opensource web CMS platform to create rich UI.
  • Provided entity based authorization.
  • Extracted data from heterogeneous data sources and migrated to a cloud computing platform.
  • Built portal in a hybrid platform so that it can be accessed from both desktop and portable devices.

Tools & Technologies

Microsoft Azure, SQL Server, DNN, ASP.Net

Key benefits

  • High-level data amalgamation and analysis.
  • Improved performance by populating the data from multiple environments to the reporting database.
  • New feature added to facilitate analysis of the fleet based on location or fleet type.
  • End users can now export and convert the data on an as-needed basis.