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CMS Platform for Customer Engagement

Improve performance and scalability by optimizing data modeling and application code

Challenges

  • New customer portal where analysts or customers can monitor, measure and manage the total cost of fleet operations
  • Data migration from the legacy system to a fresh portal
  • Improve performance and scalability by optimizing data modeling and application code

Solutions

  • Incorporated an open-source web CMS platform to facilitate rich User Interface
  • Provided entity based authorization
  • Extracted data from heterogeneous data sources and migrated to a cloud computing platform
  • Built portal in a hybrid’ platform so that it can be accessed from any devices such as mobiles/tablets

Tools & Technologies

Microsoft Azure, SQL Server, DNN, ASP.Net

Key benefits

  • Ensured high-level data amalgamation and analysis
  • Improved the performance by populating the data from multiple environments to the reporting database
  • The client was enabled to analyze the fleet based on Location or Fleet Type
  • End users are enabled to export and convert the data on a need basis